Protect Yourself from Utility Scams

Here are some tips to protect yourself:

• Never give out personal information (bank account info, SSN, energy account number) to anyone whose identity you are unable to confirm
• If you receive a call from someone claiming to be a representative from your utility, collect their information, hang up, and call your provider using their confirmed number found on your bill or the utility’s website
• Read through all contracts thoroughly before agreeing to them

If you are concerned with a recent call you’ve received or think that you may be wrapped up in an unfavorable contract, we are here to help. Simply call 330-409-7892 or fill out the bill review request and send your most recent electric and natural gas bills to billreview@ceateam.com.